Privacy Policy

Last updated: April 1, 2025

At Arizona Tanning, we care deeply about your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us online or in person.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Book appointments
  • Complete our client waiver or intake forms
  • Purchase packages, passes, or products (online or in-salon)
  • Sign up for memberships
  • Subscribe to our mailing list or participate in promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Date of birth (for age verification)
  • Mailing/billing address
  • Payment details (processed securely via third-party platforms)
  • Tanning history, preferences, or health disclosures (as submitted by you)

2. How We Use Your Information

We use your personal information to:

  • Process transactions and manage appointments
  • Provide customer service and support
  • Maintain your client profile and service history
  • Send appointment confirmations, reminders, or important updates
  • Offer promotions, discounts, or news if you’ve opted in
  • Comply with legal or regulatory obligations

We do not sell your personal data to third parties.

3. Third-Party Services

We use trusted third-party platforms to help us deliver smooth, secure, and personalized service experiences. These services may process your data on our behalf:

  • Acuity Scheduling – for online appointment booking and client scheduling
  • Shopify – for processing online orders and managing customer accounts
  • Shopify Payments & Stripe – for secure online payment transactions
  • Flodesk – for email marketing, newsletters, and client communications (only if you opt in)
  • Jotform – for intake forms, waivers, and collecting health-related information securely
  • Helios12 – our in-salon software used to manage client profiles, process tanning sessions, and handle package and membership redemptions

These third parties have their own privacy policies and security practices. While we carefully choose vendors that follow strong privacy standards, we do not control how they manage data once collected through their systems. We do not control their policies but only work with trusted, widely used platforms.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above, or as required by law.

For example:

  • Waivers and client forms may be stored for legal compliance.
  • Transaction records are retained for financial and tax purposes.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While no system is completely foolproof, we follow industry standards to safeguard the information you share with us.

6. Your Rights

You have the right to:

  • Access or update your personal information
  • Withdraw your consent to marketing communications
  • Request that we delete your personal data, subject to legal or contractual limitations

To make a request, please contact us using the details below.

7. Policy Updates

We may update this Privacy Policy from time to time. If we make material changes, we will post the revised policy on our website with the new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Arizona Tanning Inc.
390 Baseline Rd Unit #234
Sherwood Park, AB T8H 1X1

info@arizonatanninginc.ca
+1 (780) 417-1165